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Customer Ratings
We consistently survey our customers every month to evaluate our performance across key service metrics. This ongoing feedback helps us ensure the highest quality of service. Below, you can find our results for November 2024, reflecting our commitment to excellence.
Responsiveness to
Enquiry
Understanding of Requirements
Quality of Quote or
Proposal
Commercial
Approach
Professionalism
& Ethics
Technical
Knowledge & Expertise
Quality of
Work
Team
Work
Management &
Communication
Flexibility
Value For
Money
Overall
Experience
We actively monitor our Net Promoter Score (NPS) as a key indicator of customer satisfaction and loyalty. This helps us identify areas for improvement and maintain our commitment to delivering exceptional service. Below is our latest NPS result, showcasing your feedback and our dedication to excellence
Net Promoter Score November 2024: 100%