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Need Professional IT Managed Services in London?
Our IT managed services London provide you with a single point of contact for all your IT-related issues. Services adapt to your unique business needs, whether you’re looking to fully outsource or just require a collaborative partner for your existing in-house network.
Ethical, Innovative, Inclusive: It’s Our Mission
Your goal is to grow your business, enhance your products and services and improve productivity. Unfortunately, it can be challenging to meet those objectives when you have to manage your IT in-house. Team members must dedicate resources to resolving issues, taking them away from core operations.
That’s where our managed IT services help. With us, you can reduce or eliminate internal network administration and get all the support you need, Monday to Friday. Our team eliminates stress, allowing you to focus on what you’re good at.
What do we deliver?
Our IT managed services in London give you complete peace of mind by providing comprehensive managed services for all aspects of your infrastructure, security, and end-user needs. Giving you your own account manager and designated lead engineer, we can resolve issues quickly and keep your enterprise running smoothly and efficiently.
Getting Started: It’s Easy
As your managed IT service provider, we take time to get to know your business and what you want from your managed IT services. We evaluate your current IT environment and create a roadmap designed to bring you closer to your goals. By understanding your service priorities, we can create a framework that serves you in both the short and long term.
Exceptional Service Delivery And Management
When you choose managed IT services London, you expect the company behind them to deliver excellence: and that’s precisely what we do. We operate a UK-based service desk and provide you with a single point of contact for all your IT-related issues. Get help by email or telephone and enjoy the services of a named account manager and nominated lead engineer. Lines are open from 9 am to 5:30 pm Monday to Friday.
Real-Time Operational Support
With real-time operational support from us, users can resolve issues rapidly, maximising productivity and reducing the need to rely on internal IT staff. Our helpdesk provides end user support for Windows desktops, Microsoft 365 and Office 365, as well as infrastructure and network support for Windows servers, firewalls and access points.
If you need general guidance and advice, our team is always here. Call us anytime during standard operating hours to discuss your issue. If there’s a difficult problem, we can use end-user remote device takeover to resolve local issues remotely without the need for a call-out.
Constant Vigilance And Management
Not all IT services London provide clients with continuous monitoring and management, but we do. Our team ensures that all your data is properly backed up, you have sufficient storage capacity for your firm’s needs, and properly manage all your Windows endpoint devices. We also provide hardware asset management, cycling out old devices periodically, without disturbing workflow.
Enhanced Security
Our IT managed service London provides you with a suite of security services designed to keep your network safe. We can arrange access management to restrict employees to access only those resources that are work-critical, help you master your identity governance and vulnerability monitoring, and install critical patches on your desktops and servers.
Ongoing Customer Care
Our customer care is second-to-none. As part of our IT managed services London, you get monthly service reporting showing you our performance relative to your SLAs, more detailed quarterly service reviews, and complimentary annual technical workshops showing you how you could make your IT network even better. It’s all part of the service.
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What is an IT Managed Service Provider?A Managed Service Provider (MSP) is a company that remotely manages a customer’s IT infrastructure on a proactive basis to agreed SLAs (Service Level Agreement) on an ongoing basis. A Cloud Service Provider also falls under this definition.
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Why choose a Managed IT Service?Recruiting experienced IT Staff and continuing to train them is an expensive overhead. By choosing to outsource your IT to a Managed IT Service Provider you will have access to the expertise of a team of highly trained individuals for a fraction of the cost of employing your own in house team.
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What are the main benefits of an IT Managed Service?There are many benefits in appointing a Managed IT Service provider. The main ones are specialist expertise, new technology adoption, fixed monthly costs and added peace of mind because you have a specialist team at the end of the phone when you need help.
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How do you choose the right IT Managed Service provider?When selecting a Managed IT Service Provider, it is important to assess many factors including the services they offer, their experience and what industry accreditations they hold. Comparing costs should be the last exercise you do as it’s imperative to work alongside the Managed IT Service Provider that is best suited to your business.
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Why trust Venture 1?Honesty: Honesty is sadly a quality often missing in business. We always behave in an honest, up-front, transparent manner. That way our customers know where they stand, what to expect, and when to expect it. And most importantly, they trust us. Excellence: We work hard to ensure that both our technical and non-technical skills are not only fully current and up-to-date, but of an exceptionally high standard. We aim to constantly remain a step ahead in excellence. It’s not sufficient to be average – average is for others. Enjoyment: We believe that if you love what you do, you’re generally more committed and you do a better job. We enjoy the work we do, and we believe we give our customers and ourselves the best deal possible as a result. And the day we don’t enjoy it anymore, we’ll stop doing it. After all, what’s life about if it’s not fun
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What is Sustainable IT?Venture 1 puts sustainable IT practices at the very core of what we do. This means that we insist on operations and processes that ensures the environmentally responsible and eco-friendly use of computers and their resources – find out more about our Sustainability Pledge here...
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