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Need Professional IT Support Services in London?
By providing you with continuous support during business hours, we keep your IT operations running smoothly. If you want to see what your enterprise is capable of, partner with us and get the IT support in London that you need.
Ethical, Innovative, Inclusive: It’s Our Mission
Managing modern IT networks is a complex operation and places enormous strain on resources. For many businesses, it is no longer economical to hire costly, in-house IT staff.
But with IT support services London, you can cut down or even eliminate this overhead. Our team is ready and waiting to provide you with the support you need anytime during business hours, regardless of your network setup.
What do we deliver?
Our IT support services London provide you with comprehensive operational support for all your infrastructure, networking, security and end users. With your own dedicated account manager and engineer, you’ll be able to resolve issues quickly and maximise your enterprise’s productivity.
world-class onboarding
Getting set up with us is easy. Our team takes the time to to understand your IT environment and your key priorities. We then put a support plan in place which is designed to meet you where you are right now. Unlike many of the 'big players', we get to know your business model intimately, letting us provide assistance in an intelligent, flexible manner.
SEAMLESS Service Delivery And Management
Our IT helpdesk London is available from 9 am to 5:30 pm, Monday to Friday excluding bank holidays. Call us at any time during regular business hours and immediately get through to your single point of contact. If you have a less urgent query, you can email us or contact your account manager or lead engineer at any time and get a quick response.
PROACTIVE Monitoring And Management
We ensure that your IT environment is fit for purpose with real-time monitoring and management. Experienced operators check that you have sufficient capacity for files and documents, safe backup in case of a system outage, and up-to-date versions to meet your operational and security needs. We also offer endpoint device management for your end users.
​Support Helpdesk Operated By UK-Only Staff
Our IT support services make network service delivery and management easy for you. You’ll get first, second, and third-line remote support, allowing you to obtain quick answers for simple questions and more in-depth support for more challenging issues.
We offer support for both your IT infrastructure and end users. We managing a diverse set of issues, ranging from security and authentication to Microsoft 365 and Office 365.
State-of-the-art Security
State-of-the-art security protects your business from harm. We'll help you to better manage access, improve data governance, and monitor for possible attacks or intrusions.
Regular Reports
We provide regular reports detailing precisely how our team is helping you achieve your end goals. Reports track your security posture, performance against SLAs and support analysis, showing you how our services are benefiting you. Every three months, you get a quarterly service review and a chance to provide feedback.
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What is an IT Managed Service Provider?A Managed Service Provider (MSP) is a company that remotely manages a customer’s IT infrastructure on a proactive basis to agreed SLAs (Service Level Agreement) on an ongoing basis. A Cloud Service Provider also falls under this definition.
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Why choose a Managed IT Service?Recruiting experienced IT Staff and continuing to train them is an expensive overhead. By choosing to outsource your IT to a Managed IT Service Provider you will have access to the expertise of a team of highly trained individuals for a fraction of the cost of employing your own in house team.
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What are the main benefits of an IT Managed Service?There are many benefits in appointing a Managed IT Service provider. The main ones are specialist expertise, new technology adoption, fixed monthly costs and added peace of mind because you have a specialist team at the end of the phone when you need help.
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How do you choose the right IT Managed Service provider?When selecting a Managed IT Service Provider, it is important to assess many factors including the services they offer, their experience and what industry accreditations they hold. Comparing costs should be the last exercise you do as it’s imperative to work alongside the Managed IT Service Provider that is best suited to your business.
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Why trust Venture 1?Honesty: Honesty is sadly a quality often missing in business. We always behave in an honest, up-front, transparent manner. That way our customers know where they stand, what to expect, and when to expect it. And most importantly, they trust us. Excellence: We work hard to ensure that both our technical and non-technical skills are not only fully current and up-to-date, but of an exceptionally high standard. We aim to constantly remain a step ahead in excellence. It’s not sufficient to be average – average is for others. Enjoyment: We believe that if you love what you do, you’re generally more committed and you do a better job. We enjoy the work we do, and we believe we give our customers and ourselves the best deal possible as a result. And the day we don’t enjoy it anymore, we’ll stop doing it. After all, what’s life about if it’s not fun
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What is Sustainable IT?Venture 1 puts sustainable IT practices at the very core of what we do. This means that we insist on operations and processes that ensures the environmentally responsible and eco-friendly use of computers and their resources – find out more about our Sustainability Pledge here...
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