A recent study revealed that an increasing number of legal firms are investing in technology to improve client experience and engagement. This includes improving online accessibility to legal services and investing in digital tools that enable more efficient and secure document management.

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Furthermore, the pandemic has demonstrated the importance of remote working and virtual collaboration, and legal firms are increasingly investing in digital communication and collaboration tools to ensure continued access to legal services for clients.

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As digital adoption continues to grow, legal firms that prioritise technology investments and digital transformation are expected to lead the way in delivering high-quality legal services and better client experiences.