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Office 365 Support Service
Our Office 365 Support Service offers customers an all-in-one, cost-effective way to both procure licences and provide day-to-day support to end users, keeping them productive.
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Core Service features include:
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New account setup
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License allocation
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User Mailbox setup/deletion
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Mailbox permission changes (e.g. delegations)
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Shared Mailbox creation/deletion
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Shared Mailbox permissions management
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Mailbox email (SMTP) alias management
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End User on-boarding and walkthrough
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End User technical support
Optional Add-On's:
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Office 365 Security audits
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Office 365 Compliance audits
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Email audit trail/message tracking
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Multi-factor Authentication management
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Office 365 Backup
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